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IELTS Listening Part 1 · Medium

Making an insurance claim

A customer reports a stolen bag to their insurer. Practise descriptions, dates and item values.

Type the whole sentence

Sentence 1 of 90/9 completed

Tip: write numbers as digits (14th, 6.30, 95). Capitals and punctuation don't matter.

Full transcript (contains answers)
  1. I'd like to make a claim, my bag was stolen while I was on holiday.
  2. Can you tell me exactly when and where it happened?
  3. It was taken from a café in the city centre on the 9th of April.
  4. Did you report the theft to the police?
  5. Yes, and they gave me a crime reference number.
  6. The bag contained a camera, a pair of sunglasses and some cash.
  7. The camera was about 2 years old and cost 420 pounds.
  8. Please send us copies of any receipts you still have.
  9. We aim to process all claims within 28 days.

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